We do our best to update the shipping status of your order as soon as tracking information is provided by the shipper. Sometimes, though, we don't get the information in time to process it before your items are actually delivered. You can always get in touch with us at shipping@onlytravelbags.com if you're concerned about the length of time between your order and receiving tracking info. We may be able to email it directly to you without you having to wait on your online account to be updated.