Frequently Asked Questions - Accounts

We only use customer information to process orders, and we only ask you for the information required to charge your order, ship your order, and update you about the status of your order.

We have no interest in giving away or selling your information. It simply will not happen. You also will not receive any marketing communications from us. We don't think our customers want that, and we'd rather invest the time and effort into making sure the OnlyTravelBags.com experience is as smooth as possible.

If you ever think that your account has been compromised, or if you receive communication from OnlyTravelBags.com that does not relate to an order or account confirmation, please let us know.

Yes.

We take security very seriously, and we do not store any credit card numbers.
We use industry-standard 256-bit encryption on every page that sends or receives information about you. This includes payment info (credit card #'s, etc.) and your personal info (address, phone number, password, etc.).

If you're unsure whether you're entering your info in a secured portion of the site, check your browser. Every browser will give you an indication as to whether or not a page is secure by displaying a lock somewhere, or highlighting the address bar in green, for instance. Check your browser documentation for specific details.

Payments are processed by a third party - PayPal, the leader in online payment processing. This benefits our customers by offering a wide range of payment options, as well as by providing the absolute cutting edge in security that can only be found at a service provider that specializes in online transactions.

If you have any concerns about security at OnlyTravelBags.com, feel free to contact us at security@onlytravelbags.com.

You do not have to create an account to order from OnlyTravelBags.com. Even if you do not create an account prior to creating your order, you will have the opportunity to return to OnlyTravelBags.com to view your order details.